ckgame Responsible Gaming — Your Safety Is Our Priority
Gaming should be fun, not stressful. At ckgame you have access to deposit limits, self-exclusion, and 24/7 support — play responsibly and stay safe.
Gaming Is for Entertainment — Not Addiction
ckgame believes that online gaming should be entertaining, exciting, and above all safe. Responsible gaming means knowing your limits and keeping gaming a small part of your life. We want every player to enjoy our platform with a healthy and balanced mindset.
Before taking part in online gaming, remember — it is not a guaranteed way to earn money. Every game carries both the possibility of winning and losing. If you ever feel that gaming is getting out of your control, our responsible gaming tools are here for you.
ckgame is for people aged 21 and above only. To protect you and your family, we strictly follow age verification and other safety measures.
⚠️ Important Warning
Always keep the following in mind:
- Only play with money you can afford to lose without harming your finances.
- Never treat gaming as a source of income.
- Do not place more bets after a loss in an attempt to recover the money you lost.
- Set a fixed time and budget for gaming each day.
- Spend quality time with family and friends.
Our Safety Tools
At ckgame, you have several effective tools available to help you game responsibly.
Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the specified period ends, but reducing it takes effect immediately.
Time-Out Break
If you feel you need a short break from gaming, you can set a time-out on your account ranging from 24 hours to 6 weeks. During this period you will not be able to place any bets or make deposits.
Self-Exclusion
For a longer break, choose self-exclusion. Your account can be suspended temporarily for 6 months, 1 year, or permanently. No promotional messages will be sent during a self-exclusion period.
Session Time Limit
Set a maximum duration for each gaming session. When the limit is reached, a warning will automatically appear on screen and you will be logged out of the game.
View Betting History
You can view your complete betting and transaction history from your account at any time. Understanding your spending patterns makes it easier to set limits.
24/7 Support Centre
For any concerns related to gaming, contact us via live chat or email. Our Bengali-speaking support team is available seven days a week, 24 hours a day.
For ages 21 and above only
ckgame is an adults-only platform. Registration or participation in gaming by anyone under 21 is strictly prohibited. We ensure age verification processes are in place and are committed to protecting minors. If you know of any minor attempting to use this platform, please contact us.
How to Use the Tools
Setting a Deposit Limit
Log in to your ckgame account → go to "Account Settings" → "Responsible Gaming" → "Deposit Limits" and set your amount. The limit will take effect immediately.
Activating a Time-Out
From the "Responsible Gaming" section, select "Time-Out" and set your preferred duration. When the time-out ends, your account will be reactivated automatically.
Self-Exclusion Request
To request self-exclusion, contact us directly via live chat or send an email to [email protected]. Our team will process your request promptly.
Session Reminders
At set intervals (30 minutes, 1 hour, 2 hours), a reminder will appear on screen letting you know how long you have been playing.
Ask Yourself
Think through the questions below — they will help you understand whether your gaming habits are under control:
- Am I betting beyond my budget?
- After a loss, am I placing more bets to try to recover what I lost?
- Is gaming affecting my work, family, or sleep?
- Am I hiding my gaming from family or friends?
- Do I feel restless or irritable when I cannot game?
- Am I turning to gaming to escape other problems in my life?
If you answered "yes" to more than one of these questions, please contact us.
Protecting Family and Loved Ones
If there are children or minors in your home, take the following steps:
- Never share your ckgame account password with anyone.
- Always log out after a gaming session.
- Do not save payment details on your device.
- Use parental control software on your device.
Warning Signs of Problematic Gaming
If you notice the following signs, take action immediately.
- Using money meant for household or daily expenses because of gaming.
- Repeatedly increasing bets to try to recover money that was lost.
- Trying to stop gaming but being unable to.
- Lying to family or friends about gaming.
- Sleep, eating, or work being affected because of gaming.
- Feeling mentally unsettled or irritable when not gaming.
- Continuing to game by taking on debt or selling assets.
- Increasing difficulty concentrating on work or studies.
- Reduced social interaction and growing isolation.
- Thoughts about gaming occupying your mind throughout the day.
ckgame's Commitment to Responsible Gaming
ckgame works to build a safe, fair, and responsible gaming environment. Every policy and tool we have is built with player protection at its core.
Strict Age Verification: Every user's age is verified at the time of registration. Opening an account for anyone under 21 is completely prohibited.
Fair Gaming Assured: All our games operate in accordance with Fair Play standards. Outcomes are entirely random and are not controlled in any way.
SSL Encryption Protection: All your personal information and financial transactions are secured with the highest encryption technology.
Active Monitoring: When our system detects unusual gaming patterns, it automatically alerts the user.
Trained Support Team: Our support team is specially trained in responsible gaming and is equipped to provide sensitive assistance.
Promotions Policy: No promotional messages are sent to players who are under self-exclusion or time-out.
Need Help? We Are Here
If you feel gaming is having a negative impact on your life, contact us right away.
Live Chat Support
Our Bengali-speaking support team is active on live chat 24 hours a day, seven days a week. Feel free to share any concerns about gaming — all assistance is provided with complete confidentiality.
Contact by Email
For any responsible gaming requests, self-exclusion, or limit changes, email us:
[email protected]
Confidentiality Guaranteed
Do not hesitate to talk to us about your gaming habits or personal circumstances. All information is kept completely confidential and is not shared with any third party.
Play Safe, Play Happy
Use all of ckgame's safety tools to enjoy gaming responsibly. Read our FAQ, enjoy the games, and reach out for help with any questions.